Like many other successful businesses, this large North American transportation company has experienced its share of growing pains. The rapid growth that turned it into a more than $2 billion company inevitably led to situations where the work outpaced the staff’s ability to get it done. The solution was always to hire more people. Today the company counts on Kofax Kapow from Lexmark to deliver automated results that have increased customer loyalty, uncovered hidden cost savings, eliminated manual mistakes, and empowered staff to work smarter, not harder.